Western Acoustics Privacy Policy

Effective date: 10/26/26  |  Last updated: 10/26/26

1. Who we are

Western Acoustics ("we," "us," "our") provides simple, beautiful speakers with incredible performance.. This policy explains how we collect, use, share, and protect personal information when you visit https://western-acoustics.com/ (the "Site"), buy from us, or contact us.

2. Information we collect

Information you give us. Name, email, phone number, billing and shipping address, company name, order details, and messages you send through forms, email, or customer support.

Payment information. Payments are processed by third-party payment providers. We do not store full card numbers.

Information collected automatically. IP address, device and browser type, pages viewed, referring URLs, and approximate location, collected through cookies, pixels, and similar technologies.

Information from third parties. Shipping carriers, payment processors, analytics and advertising providers, and publicly available sources.

3. How we use information

• Process and deliver orders, returns, and warranty claims

• Respond to inquiries and provide customer support

• Send order updates and, where permitted, marketing emails

• Operate, secure, and improve the Site and our products

• Measure advertising and Site performance

• Prevent fraud and comply with legal obligations

4. Cookies and tracking

We use cookies and similar tools to keep the Site working, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings. Blocking some cookies may affect Site functionality. 

5. How we share information

We do not sell personal information for money. We share information with:

• Service providers that help us run the business, such as payment processors, shipping carriers, hosting, email, analytics, and customer support tools.

• Advertising and analytics partners, where you have not opted out.

• Legal and safety recipients when required by law or to protect rights, safety, and property.

• Successors in a merger, acquisition, or sale of assets.

6. Data retention

We keep personal information only as long as needed for the purposes above, including to meet legal, tax, accounting, and warranty requirements. We then delete or de-identify it.

7. Security

We use reasonable administrative, technical, and physical safeguards. No system is completely secure, and we cannot guarantee absolute security.

8. Your choices

You can unsubscribe from marketing emails at any time using the link in the email. You can also contact us to access, correct, or delete your information.

9. U.S. state privacy rights, including California

Depending on where you live, you may have the right to:

• Know what personal information we collect, use, disclose, and share

• Access a copy of your personal information

• Correct inaccurate information

• Delete your personal information, subject to legal exceptions

• Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising

• Limit use of sensitive personal information, if applicable

• Not be discriminated against for exercising these rights

California categories collected in the past 12 months: identifiers; customer records; commercial information (purchase history); internet or network activity; geolocation (approximate); and inferences drawn from the above. We disclose these to the recipients listed in Section 5 for business purposes. We do not knowingly sell or share the personal information of consumers under 16.

How to submit a request. Email inquiry@western-acoustics.com. We will verify your identity before acting. You may use an authorized agent, and we may ask for proof of authorization. We respond within 45 days, and may extend once by another 45 days where permitted.

10. Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

11. Third-party links

The Site may link to other websites. We are not responsible for their privacy practices.

12. Changes to this policy

We may update this policy from time to time. We will post the updated version with a new "Last updated" date. Material changes will be communicated where required by law.

13. Contact us

Western Acoustics
2261 Market Street, STE 10723, San Francisco, CA 94114
Email: inquiry@western-acoustics.com